We offer free shipping on
all UPS ground shipments in the continental U.S. for orders
over $50!
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Sex
Toy Return Policy
For
sanitary purposes, ALL SALES ARE FINAL. When you receive
your package, promptly check the items to make sure
the items are working. We will credit or exchange for
DEFECTIVE items only (or for any shipping errors made
by us). Please return the items within 30 days to the
address on your packing slip.
If you feel the item was not as advertised, please go
back to the page where the item is listed and make sure
that you are correct. Then please email us with the
webpage address and let us know what the page said and
what you found to be different. We will refund you if
the necessary information is missing, and we appreciate
help to improve our site.
If a product has clear and correct size measurements,
then we will NOT allow a return because of size. If
the size is not listed on the page, we will accept a
return if you provide us with detailed accurate measurements
that we can add to the site.
In your return package please include:
- The
packing slip
- A
note telling us what the problem was
- A
note stating whether you would like a refund or an
exchange for another item.
If
you do not include a note, you may not be refunded!
Please allow up to 3 weeks to receive your replacement
or refund.
We are dedicated to carrying only the highest quality
sextoys and maintaining attentive customer service. We
hope you have been and will be happy with our services.
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We
will credit or exchange for defective items.
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We
value your privacy, we use discrete packaging and billing.
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